How to reset your Kindle, if you have download stuck

I am happy owner of older Kindle Keyboard (without 3G, it should be 3rd generation of Kindle readers).  Since I have version without 3G, I am downloading everything via WiFi at home. I often read articles from our local web magazines or development articles with help of this tool : Kindle It, really good Firefox plugin.

A week ago I accidentally downloaded (well it looks like that) the same article 2 times, or maybe this isn’t the case here, but anyway one article was stuck in a way that is was still in the queue for download, with 100% completed, but it was still there in View Downloading Items menu. Hmm, now what? I found one forum with someone with same problem, the advice was to resend same thing. But the article was gone from our local news page, or it changed name but I wasn’t able to find it. 🙁 I also investigated on Amazon’s My Kindle page, nothing. The article was gone from queue (no pending articles), it looked like problem of my device. I also checked the firmware version, I have the latest… Then I found this post :

And this was the solution :

I had the same problem but I already had the latest software so couldn’t update. Went into menu from the home screen, clicked settings, menu again, clicked restart. Kindle went through a complete restart, loaded up, problem solved.

Thank you Jen , didn’t knew that there is this submenu. 🙂

My device rebooted, it looked like reboot after firmware update (with child reading under tree and progress bar, it took something about 30s+-), then Kindle started with clean list of books but don’t worry, it will load them all in few seconds 🙂 just wait and you will see, but the orientation was gone and maybe some other small settings that I just didn’t realized yet.

My problem is gone and hopefully yours will be too 🙂 . If you have any other way of solving this problem, please share in comments. Thank you dear reader.


This site uses Akismet to reduce spam. Learn how your comment data is processed.

  1. Julie · February 3, 2013

    Oh thank you, thank you. I had no idea there was a restart option on the settings menu. And it solved my “stuck download” problem too.

    • dusan · February 3, 2013

      Me neither, little UX glitch from Amazon side, but glad it worked 🙂 njoy

  2. Kristof Provost · February 3, 2013

    Wonderful, fixed the problem for me too. If we ever run into each other somewhere you may claim your beer.

    • dusan · February 3, 2013

      glad it helped sir 🙂

      OK, deal 😀 if I ever fly there, be prepared I will mail you 😀 😀

  3. jk · February 3, 2013

    Yay! Worked for me too!